Online Counseling (Telemental Health)
Telemental Health also known as Online Therapy is a new way of providing therapy and counseling services using a secure video on your phone, computer, or tablet. Many of our counselors and therapists at Compass offer this service to meet the needs of our clients, just like you!
When we use secure video you don’t have to come into the office. You can receieve the same high level of care and expertise from our therapists and counselors bur from the comfort of your home.
Getting started using telemental health is easy. We send you a secure link to log into and when it’s your appointment time you simply log on. Most insurances cover this service just like they would if you were in our office.
“I love the convenience of being able to have a session with my therapist without having to go into the office.”
You will benefit from online therapy if…..
You have a busy schedule and can’t make time to come into the office
Suffer from physical pain or injury that limits your ability to travel
Experience social anxiety, worry, or fear
Don’t have access to a local therapist in your community
Want the privacy and confidentiality of not coming into a office for services
Frequently Asked Questions
Compass wants the therapy process to be as clear as possible. We want you know what to expect and feel comfortable throughout the entire process. Check out some of the frequently asked questions in the list below.
We are here to answer any question you have, give us a call at 360-558-7730.
Is there a difference between counseling and therapy?
The short answer is yes. Counseling is often short term and focuses on the identified problem. Once the problem is resolved counseling typically ends. Therapy is longer term and focuses on the individual or relationship. Therapy focuses on behavioral patterns and helps you to better understand your thoughts and patterns.
What should I expect when starting in counseling or therapy?
Your counseling or therapy experience is tailored specifically for you. We will work together to determine the best fit for you and your needs. The connection you make with your therapist or counselor is one of single most important aspects of the therapy and counseling process. We understand that finding the “right” therapist or counselor is a necessity not an option.
You can expect the first couple of sessions to be more information gathering. We will then work on determining your goals and establish a treatment plan to meet those goals.
How do I get started in counseling or therapy?
Taking the first step in making a counseling appointment is hard. We know how important it is to answer you call.
Our front office staff are very knowledgeable and are available to answer most questions you might have about therapy and counseling. We work to match you with the therapist or counselor that fits your needs and will meet you exactly where you are at.
What makes your counselors and therapists different?
At Compass Whole Health each of our therapists and counselors have a specific expertise. When you call or email for an appointment, our front office staff will discuss with you the best counselor or therapist to fit your needs. We strive to make sure that your experience is the best one from your first point of contact.
Compass is dedicated to having only the best therapists and counselors in the Portland, OR and Vancouver, WA area. This translates into you having the best therapist and counselor. We have therapists who are currently licensed in Oregon and Washington. We offer in-person and telehealth (video) counseling and therapy services.
Do you accept insurance?
We do accept most major insurances for massage therapy, counseling, and therapy services. Please contact us today and will gladly check your insurance benefits to determine if you have a co-pay, deductible, or co-insurance.
What are your hours?
Our set front office hours are Monday thru Thursday from 9-5. Our counselors, therapists, and coaches work by appointment only, and each provider sets their own schedule. To make an appointment or for additional information contact our office at (360) 558-7730.
Where are you located?
We are centrally located at 5115 NE 94th Ave, Suite D, Vancouver, WA 98662. This location is near Vancouver Mall and close to both 205 and I-5 freeways.
Get In Touch
5115 NE 94th Ave, Suite D, Vancouver, WA 98662
Mon - Thurs: 9am - 5pm
Therapist Hours: By Appointment